SMILE
SMILE – It’s not only good for health, boosts your inner confidence, develops immunity and strengthens relationships but also helps in building your business.
As a leader, smiling at your team members creates connections that lead to higher levels of motivation, productivity and develops a cohesive environment where they feel uplifted, free, nurtured and valued.
Smiling leaves a positive effect on your customers too. Excellent customer service always starts with a smile. It validates the organization’s values, ethics and promise and communicates the assurance of a favorable interaction between two parties. It speaks of your optimistic attitude and conveys that you are willing to go that extra mile to ensure customer satisfaction is achieved.
Even though a smile is not a guaranteed problem solver, but it does help to overcome challenges and to arrive at amicable solutions without jeopardizing your relationship with your customer. Thus a ‘smile’ gives you the competitive advantage over the others.
Smile builds trust – a cornerstone of every business relationship.
“You stop smiling – you relinquish the essence of your business interactions.”
illustration: pngtree
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